Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Privacy Policy
- We are committed to preserving the trust of our visitors through our online business practices. Li Cari Inc, will never willfully sell, trade, rent, or otherwise transmit any personally identifiable information about customers to any third party. Personal information such as email addresses and the like, and any other information that is collected by Li Cari Inc, will never be shared with anyone or any other group or organization. Any and all information collected will be treated with the utmost confidentiality. We respect your privacy at all times. Protecting our customers' confidential information is a priority for us. When you place an order online with Li Cari Inc, we collect your name, contact information, billing address and shipping addresses, credit card information, and email address, which are transferred using state-of-the-art "Secure Socket Layer" (SSL) technology. This information is encrypted and is not accessible to anyone else online. Your credit card's security code is never stored in our database. We use this information to fulfill your order and to communicate with you about it. Your order is then processed internally. No one but our order processors will have access to your information. We do not sell, trade, or rent your personal information to others. By using our Web site, you consent to the collection and use of this information by us for processing and shipping purposes only.
- Sales Tax
- We are required to collect sales tax on all orders being shipped to customers in all states where our products are sold. This tax is calculated on the total of merchandise and any applicable shipping/handling charges.
- Return Policy
- If you need to return or exchange an item, please follow these instructions: - Call 1-626-445-7400 to request a return authorization number. - You will receive your return authorization number via email within 12 hours. - Returns must be made within 7 days from the date of receipt. - Make sure your name, address and return authorization number are stated clearly on the return address portion of the package. - If you ship from a mailing center, they typically use their address, so be sure to request that your address be featured. - Address the securely wrapped, prepaid, insured package to: Li Cari Inc. 510 South Marengo Avenue Alhambra, Ca. 91801 626-445-7400 fax 626-457-1902 info@shoplicari.com RA#________________ You will be refunded for the entire cost of the product excluding all shipping costs. Return shipping is at your expense. You will be notified by email when we receive your return and the amount refunded. Please inspect all cartons upon receipt for Damaged/Defective Merchandise. Do not sign for cartons or products delivered damaged. Call 1-626-445-7400 immediately to report a damaged item. Li Cari will replace an item damaged in shipping or an item received defective, if all tags are in place. We require that all shipping damages are reported at time of receipt and all defective products are reported within 5 days of receipt. No returns are accepted 14 days after receipt. All returns MUST have all tags in place or the item will not be replaced.
- Store Hours
- Customer service Hours are Monday - Friday 9am to 5pm